You need to make sure that your dispatch department will function perfectly. You need to find the best dispatchers because they will orchestrate the music and the rest of the team will play according to them. If they are good they will make sure everyone is effective and efficient. If you find dispatchers that are natural leaders you can give them your full confidence that they will finish the job with providing a positive result to your dry van company.
Everything starts and ends with the dispatch department. One dry van trucking company can’t work successfully without good dispatch department. The dispatchers as a connection between the shippers, freight brokers, and the truck drivers are capable of developing a close relationship with all included.
Source: www.fulltiltlogistics.com
Dispatchers trough the process of transportation are learning about the truck drivers weak and strong sides. Knowing the truck driver behavior opens them an opportunity to put more attention on the truck drivers that have problematical driving behavior.
