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The successful connection of the loads depends on the dispatcher ability to make a detailed plan and stay focused every second. When a dispatcher can organize the loads in a way that he can effectively respond when the load is needed is a way to save money for your dry van company.
I will mention again that it is much easier to master this process if dispatchers are only focused on dry van loads.
3. Introduce Dispatch Training For Dry Van Loads
One dry van trucking company have to educate and train its dispatcher and make sure that they will be ready to provide the best service to the clients. It is important to teach them everything about the dry van transportation.
Source: www.theknowledgeengineers.com
A well-trained dispatch department will be able to serve the clients in the best possible way. I know that you are aware of the competition out there and I just want to remind you that if you don’t train your dispatchers to answer on your clients requests, it can be bad for the company.
