What is important to realize is that customers always want to speak their opinions on the services they receive. Even negative, it is best if you hear them so that you know what flaws your business has.
In this way, you will be able to recognize the mistakes in your trucking company and be able to fix them and create a reliable business.
11. Leave Fear Behind and Seek Opportunity In Every Customer Interaction
There is a common research which states that once you start feeling fear, you know immediately that fear is followed by fail.
Having said this, the Jedi Yoda explains the exact feeling and the results coming out of it.
As an illustration, the fear is considered as a dark side being present in every student.
By saying this to yourself and your employees, you will instantly start avoiding the fear.
