For example, the strategy of a Jedi is to ask, instead of demand.
Furthermore, by following the master plan of a Jedi, you will show yourself that you are ready to become the Jedi of next transportation customer service generation.
5. Stick Your Neck Out For Your Employees
There is a certain Jedi rule which implies to the characteristics of the people.
To put it in a different way, it states that those who are incapable of emotions are evil.
Those who feel love are able to extend it further as well as inspire loyalty and trust, there is a gradation.
6. Find People That Will Stick Their Neck Out For You
The point of becoming a Jedi is being able to be there for your employees when they need you.
In return, you have to find the people who will do the same thing for you.
Translated into customer service, it is important to have people who actually understand the objectives of the users and customers.