We rarely ever do.
Have you ever questioned yourself why is that?
Well, the majority of the transportation customer service heads of department are not aware of the fact that employees or the clients are having difficulties sometimes.
This is due to their lack of empathy.
Continually, this is not something a Jedi in transportation would do.
On the contrary, the real leader and a Jedi will stand out for their employees.
More importantly, he will teach them to do the same for everyone – himself, their coworkers and the clients as well.
Being a Human, Not Just a Boss or a Business Partner Brings Long-Term Relationships
In addition to the above-mentioned, despite having experience, skills, and knowledge, the other important thing is to be human.
Having said this, being involved in the customer services means providing services to another human.
