When setting up cargo transportation there are many key bits that must be known, such as the size/weight, special requirements/classifications, and destination.
But unfortunately the less experienced brokers will fail to provide everything that is need regarding the load.
Source: www.truck-max.com
Sometimes, you can work around it. If the destination is different than what you first thought, usually a load can be found (you never want a driver running empty). But what if the driver doesn’t have the proper endorsements?
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What if they arrive with the wrong trailer type (say they need refrigeration)? Mistakes like this are not only embarrassing; they can be costly in both money and reputation. And you very well know what reputation means in our world. Don’t you?!
6. Sometimes there is an impression they are deceiving trucking companies
This is another something you have to watch out for. Legitimate companies won’t do this on purpose. But double booking can happen.