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The worst part is they can charge you (over $150.00) even without detail reports. It would then either be up to you to spend your time and resources looking into the matter, or just settle out.
Conclusion
Keep in mind; I am not saying all freight brokers are bad. Neither is taking advantage of their services. But, as with anything, if you choose to use a freight broker, research them first. Ask around, check out the Better Business Bureau (BBB), and look for reviews and credibility. Make sure everything is spelled out clearly in the contract agreements.
Whatever you do, always be prepared and know what you getting into, better to be safe than sorry.
As stated earlier, freight brokers must be licensed. The best ones actually gained their experience by working in the industry, either as a shipper or a carrier. Another advantage to first working in the field is the building of a reputation and a network of potential clients, something you can’t get from a training course.
Source: blog.wabash.edu
Many others have gone to school and taken courses, however, those courses can be expensive and after completing the course they should be only agents (someone who works under a freight broker), long before they can become freight brokers. That is not always the case do.