Dealers generally seem to have fewer guys at the bottom end of the scale…it’s going to cost you same or less as the independent shop, but you can also expect that the guys are decent, trained, and have more resources available to them.
Has anyone noticed that dealerships are expanding their marketing campaigns to draw the retail customer into the dealership for service? Dealers are offering longer nationwide warranties, certified technicians, and original equipment parts at competitive prices. Why is this happening? … For a number of reasons. The profits are at such a low that the service departments must step up to the plate and become profitable for the dealership to survive.
One of the advantages dealership service departments have to offer is that In order to maintain their franchise licenses, dealerships must pay for training their technicians and providing special tools and equipment which also means that you have highly educated stuff working on your vehicle.
Source: www.942tire.com
Dealership technicians are usually paid according to a method called “flat rate.” When a job is dispatched to a technician, the clock starts. If an operation calls for a time frame of two hours, then the labor will be 2X the shop’s hourly rate.
