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If the technician is proficient at this particular operation and can do it in half the time, the customer still pays for two hours of labor and the tech earns two hours of pay for one hour of work. Conversely, if the tech does the job in more than the allowed time, the customer still pays two hours of labor. This method of payment holds a standard hourly rate for the customer, and yet rewards highly skilled technicians.
So……what is my opinion?
Find a facility (either a dealership service department or an independent) that you are comfortable with and one that suite your individual needs. Make sure they are qualified to do the work. Develop an ongoing relationship with them, and once they see you as their loyal customer, they will take good care of you.
Try to change the tires during regular business hours (avoid changing after 5pm, weekends, holidays – because you will get charged 2 or 3 times more)
As we all know tires don’t always cooperate, they tend to go flat at the worst times. But if it is not an emergency (your driver isn’t stuck out in the middle of nowhere), have them wait until regular service hours. Many places offer added service and even have after hour’s staff. However, this comes with hefty addition to the regular cost.
Source: www.malmstrom.af.mil
Remember to have your drivers check their tires before the leave, when they fuel up, and when they stop. Also your organization should set up some kind of regular maintenance schedule. Always follow the manufacturer’s recommendation for tire rotations and changing. If the tire looks ok, follow the schedule. It will save you a lot of hassle, time, and money in the long run.
Final thoughts
We have touched many things that affect the cost of doing business. The trucking industry has so many things to consider; Payroll, utilities, taxes, maintenance, insurances and so many other additional costs. So it can be essential to find savings whenever you can and wherever you can.
