Check all their licenses, they’re standing with the Better Business Bureau (BBB), check with the state business boards (and Secretary of State from your state), check out their recruiters. That’s right, look into the actual recruiting staff and see if they attended school or have other relevant experience. Personally, I would prefer someone who has been working in the trucking industry with no HR experience over a college grad with no real world experience. Of course the best would be someone with both!
Source: www.hightoweragency.com
Talk With Their Previous Clients
Any reputable truck driver recruiting agency will have a list of past and current trucking companies they have worked with who can verify their experience. These are actually clients who have used their services while hiring drivers. Of course some won’t want to take the time to speak with you, and that should not be a sign of anything, positive or negative. But, if clients had a bad experience they will be quicker to share that than a positive experience.