8 Effective Techniques to Skyrocket Your Trucking Company Customer Service

To continue with, these useful tools are preventing accidents, cargo delays, keep drivers safe from the dangerous roads etc.

A GPS tracker is also helping the drivers respect the following important regulations:

  • Federal Motor Carrier Safety Administration (FMCSA)
  • Occupational Safety and Health Administration (OSHA)
  • Safety and Fitness Electronic Records System (SAFER)
  • Customer Service Standards of (DOT)
  • General Services Administration (GSA)
Trucking Company Customer Service and the need of technology
Source: www.linkedin.com

To continue with, the above-mentioned factors covered by a vehicle GPS tracker is usually affecting the trucking company customer service.

For instance, if a freight does not arrive on time, it immediately invokes dissatisfaction among customers.

Luckily, with the help of vehicle tracking rollout, drivers can skip traffic jams and skip the long routes which lead to freight delay and angry customers.

increase Trucking Company Customer Service satisfaction with technology
Source: www.insperity.com

Comments

comments

< Page 10 / 14 >