Provide ongoing training and coaching that teaches employees new skills, because these skills will ultimately shine through in customer interactions.
Give and Show Employees Support
Good managers who create a healthy, caring and supportive work environment will help cultivate the business’ future leaders who in turn will manage the overall customer experience.
Show Employees Respect
Knowing that you respect them, the employees will respect you even more as an employer. They will respect your decisions and will not do contradictory statements.
Create a Fun Work Environment
Creating fun work environment is another secret to phenomenal trucking company success. Having said this, you may think it is not important but it certainly is.
Give Rewards
Having mentioned the above, all of it needs to be accomplished. It is not a tough task after all. Furthermore, the concept of focusing on the employees is not new at all.
8. Automated IFTA Reports
There are 3 million drivers impacted by the ELD mandate. With regards to this, many businesses use telematics or GPS devices to avoid this.
