Monitor Results and Make Improvements
Just like anything and like with every other business practice, you need to constantly monitor it. That’s why your freight finder procedures can act as a solid baseline or starting point. If you’re failing to meet expectations you can go back and review the areas that need improvement. At the same time if you are doing better than expected you can see what areas you need to expand.
But without a system in place you will have no way of knowing if you are failing or succeeding. This is the same for everything and it is the reason why record keeping is so important. If, for example, your fuel cost seem way to expensive but you never kept receipts, how will you know? Without records and schedules, how will you know when routine maintenance is due on your fleet?
Having strong freight finder procedures in place is the key to success, but remember they are only as good as they are enforced. Regardless what the procedure is, if it’s not observed it is meaningless. If you maintain strict records but never monitor them, they are equally meaningless.
Source: www.trucknroad.com
