100 THINGS TO KNOW ABOUT GPS AND FLEET MANAGEMENT
Hey! I'm George J. Magoci and I will send you a FREE eBook where you can learn 100 Things To Know About GPS and Fleet Management.
The best way for the HVAC technician to provide an impeccable customer service is to provide impeccable HVAC solutions- solutions that can meet their customers’ needs.
Yet, the best way for your technicians to learn what a great customer service means is through undergoing continual and detailed training. These training should be provided by your HVAC company.
So, your HVAC technicians should be well trained. Each one of them should be attentive to the needs that their customers have. Only that way they can determine what type of work is required.
By perfectly fitting the customers’ needs with the HVAC solutions that you are offering, only then you will maintain the integrity of your company’s image.
And believe it or not, the integrity of your company and the image that you have been building for months or years can be destroyed by HVAC technicians. If your HVAC technicians do not know how to handle their customers’ needs properly they will definitely strain your loyal customers away. One thing is for sure.
