Important for them is to find the best service to the shipper because great performed service entails long term clients and big amount of provided loads entail discounts or other privileges from the carrier.
You need to be an expert in shipping regulations because you need to:
- Keep detailed records of pickups and deliveries
- Supervise the legal part of the transportation
As a broker you have to follow each step of the transportation process to make sure that the freight will arrive safely to its final destination.
Both parties have to be satisfied, it is the best way to achieve good earnings and ensure a stable future in this business. Be a great broker use your resources to help both the shipper and carrier.
How to start this business?
Make research of the industries and pick something you are familiar with or you have experience. The best way to start is to start from a familiar point, the time that you will need to make preparation and plan will be shorter than the point where you need to learn from scratch.