Important Facts About Freight Brokerage Occupation
Entry-level Education | High school diploma or equivalent |
On-the-Job Training | Short-term on-the-job training is common |
Projected Job Growth (2014-2024) | 7% growth |
Key Skills | Listening skills, clear speech, critical thinking |
Source: U.S. Bureau of Labor Statistics
Freight Brokerage: Responsibilities and Duties
So when a client needs to get their items from point A to point B, it is the freight brokerage companies and individual people who they call to handle that.
They do this through a variety of means; some have a client list and carrier list database (or use a service), others use their own custom-made CRM that is tailored to fit their particular needs.
Others, especially those just getting started in the trucking business will often cold call or use other means to reach potential clients.
Brokers with a good reputation will get repeat business and through word of mouth they will gain more customers.
The ones who offer both the best and most reliable services and the best possible prices will have no issue finding clients. Freight brokers must be flexible and able to make adjustments as needed. They also must keep in contact with both the carrier and the client from pick-up to drop-off.