Don’t relay always just on the large national transport companies, expand your options by contacting the small independent companies too.
There are so many different freight shipping companies and they all trying to provide the best service for your business, but some services might be more suitable for you than others.
Source:www.business-ethics.com
However, you need to find a freight company with great:
- Competitive rates
- Timely Responses
- Communication
- On-time delivery
- Trustworthiness
If you are used to cooperate with Large National Transportation Companies here are a few characteristics of the Independent freight companies that may be useful for you.
Advantages
- More flexible and tailored service – the independent freight forwarders have many more choices in selecting the carrier, best routing and price combination.
- A controlled cost structure – possibility to adapt the price without compromising quality of service, because of their lower expense, overhead and carrier options.
- Reliable, accessible and personalized treatment for the client – one to one relationship can help you improve your operations. The company becomes more familiar with your operations and needs.
Knowing your business better will help them to deal with the problems and to come up with a quick solution. These companies are aiming to achieve the best Customer Service.
