By so, it will lead your trucking company to experience limited unauthorized vehicle usage, improved driver behavior, efficient routing as well as more efficient dispatching.
First and foremost, an effective dispatch process should be performed as simple as possible.
That is to say, for example, a loyal customer of yours is in need of a truck and a driver, then in that kind of situation the dispatcher should make the best assumption and to send the truck driver who is nearest to the customer. That can be achieved with the help of the GPS tracker.
Moreover, the GPS truck tracking software can be integrated with automated dispatching as well.
Thereupon, the reasons that make the GPS truck tracking software to be improving the customer service are the following ones:
- Ensure safety of assets as well as drivers;
- Give quick responses to customers;
- Record customer orders efficiently and accurately;
- Control the overall fleet expenses;
- Provide guidance to fleet drivers;
So, if a trucking company is using a GPS truck tracking software that can be integrated with automated dispatching, straight proportionally that trucking company will enjoy much faster assignments to jobs for a trucker.
Improve scheduling and complete more jobs in a day
As I mentioned previously, by dispatching the nearest truck driver to the customers’ location, trucking companies can improve customer service, but as well can ensure fleet efficiency at the same time.
