As well as to find out which truck driver has finished its duties so that he can connect him with another customer.
Yet, the fast dispatch to driver communications needs to remain as smooth and precise as possible. That way the right information will get to the right person without getting lost in the shuffle.
All in all the two-way communication – dispatcher to a driver is considered to be an extremely beneficial feature.
Real-Time Arrival Estimates
Here is yet one more feature that makes businesses achieve improved customer service – the real-time arrival estimates.
Real-time arrival estimates are one of the greatest features that GPS trackers can offer to all businesses. It is especially important for the transportation industry.
In the trucking industry waiting for a long time delivery means lost time, loss of money and potential loss of customers.
Believe me when I say that no customer, regardless of how much dedicated and loyal is to your trucking company, does not want to wait longer than for a delivery that has been estimated to receive for a shorter period of time.
