All of the logistics service providers should provide tools that demonstrate the effectiveness of your operational services.
Every good third party logistic provider should have few things in place, in order to meet the expected value to their customers including:
- Reliability of systems to meet demand;
- Visibility and control solutions which will enable a secure view of information across the extended supply chain;
- Provide you and your customers with real-time information to improve the performance of the supply chain;
- Flexibility of the systems to model different customers supply chain needs;
- Provide continuous improvement of supply chain processes;
- Leverage existing investment in systems (like transportation management systems and warehouse management systems);
- Improve labor as well as IT efficiency;
- Provide simpler and faster customer implementation and higher customer satisfaction.
Why Trucking Companies Need Third Party Logistics Providers
According to the 2017 Third-Party Logistics Study, 86% of the shippers said that using a third party logistics services helps in improving customer service.
