The software can also be of big help for your e dispatchers to provide a higher level of customer service.
Implement (CRM) Customer Relationship Management software. Help your team to have access of the customer activity and information and this will allow them to support the customers in every moment.
Cover your Trucks Early In the Morning
With status reviews of the truck driver position, you can make detailed plans for the few days in advance. This is helpful to make a schedule of your available trucks for daily loads. The best time to insure your coverage of the trucks is in the morning.
When is the best time to find loads? You have to use the advantage of the new day to pick the best load for your trucks, because as time passing by – the number of loads is reduced.
The most of the loads are available is in the morning, hurry up to find loads for every available truck and if the situation permits connecting the nearest loads to one driver.
Split the shipments by the quality and urgency in the morning, confirm the load with the freight broker and you are ready to contact your truck driver.