Being a dispatcher in LTL Freight is like playing in MLS compared to USL Pro. It is the same game but the set of skills and knowledge is completely different. Not to mention that being successful in this niche of freight you need experience as well.
All you guys owners of trucking companies in the USA and that have dispatchers covering their trucks please be aware that you need to treat those guys like gold. They can solve any potential bad situation at the beginning before it gets worse and saves you a lot of money and hassle. There are some tips you may use to make an amazing dispatch department:
- Listen and talk with your dispatchers and ask them where they see a place for improvement
- Set a team goal of having less bad situations and problems
- Each month reward the best dispatcher
- Start the training and education programs for stress management and fast problem solving
What are the good things about LTL Freight?
There is a lot of them of course. It is not bad as some of you may think. Previous words were just to prepare you that you arrive in this business ready to navigate through a lot of situations and make good decisions.
