This way, you will not only increase the profit of your logistics company, but you can be more flexible in pricing and pass your cost savings to the customer.
Profitability
Next common business goal (especially logistics company goal) is to run a profitable operation. In translation, typically that means that you need to increase revenue and at same time limit expenses.
In order to reach this goal, you need to have objectives like:
- Increasing annual sales by 10 percent in your logistics company;
- Landing 3-4 new accounts each month;
- Finding a new operating facility that decreases your rent by $300 a month;
- Cutting monthly utility bills by 20 percent, etc.
Maintaining profitability means making sure that revenue stays ahead of the costs of doing business. You should focus on controlling costs on production as well as operations, and in same time maintaining the profit margin on the sold products in your logistics company.
Customer Service
Good customer service helps you in keeping your existing clients and gaining new clients for your logistics company. In same time it will generate repeat revenue. Keeping customers happy should be one of the main goals and objectives to any business including a logistics company.