Good question. And the simple answer is everything.
Just as technology has improved your tracking of cargo and vehicles, and it has made scheduling and determining routes more efficient, it has also simplified the dreaded administration so deeply associated with the trucking industry.
Simply put, as technology advances it makes many things easier. This nowadays is Easier to communicate with customers, staff, and drivers. Electronic tracking of shipments and digital acknowledgement of receipt can take much of the frustration out of the process.
Instead of endless phone calls followed by faxes, which may or may not go through or having to track down mailing addresses and envelopes to submit documents, it can all be done online. Now documents can be emailed with a quicker turnaround time, and guaranteed confirmation (instantly).
What’s even better than that?
As ‘smart’ technologies progress many places use iPads, cell phones, and other electronic devices and gadgets, loaded with applications that handle all their documentation right there on the dock! That’s right, instant confirmation!
