Gives Real-Time Information To Your Customers
For most of the companies, the first goal is the customer satisfaction. When you provide service that your customers appreciate, then you moved few steps further. The customer satisfaction will talk for you and bring you new customers and more money.
One satisfied customer will recommend you to 5 new clients and if you do everything to make those new customers happy then you got yourself another 25 new clients.
Source: www.northlondonhospice.org
With real time fleet tracking you will be able to:
- Generate tracking numbers for every truck and every load
- You will give an opportunity to your clients to track the load – in this way you will save the time of your dispatchers with removing the calls that require location of the cargo
- Set the time of delivery
All of this will provide higher profit and new customers to your database. Real time fleet tracking is an investment that will pay off very soon. Avoiding delivery delays, traffic jam, and wrong routes will save you money.
Source: www.servecentric.com
Every buck that you will save with the real time fleet tracking could be used in a practical way. You can provide special discounts to some of your loyal clients. Having a loyal club will rank your trucking company one level up providing a picture of a successful and caring company to the loyal clients.
Special care to some of your clients will make them appreciate your company even more and they will be willing to recommend your services to other companies.
