Nonetheless, it is always beneficial to give your customers some extra motivation so that they can leave a review, also incentives tend to increase the customer experience.
Well, only companies that are providing great services can keep their customer happy and that means more positive reviews.
Use Surveys To Get Customer Responses
On the other hand you have those customers that are experiencing great services from your company, yet they have never left rent a car review for your business. Well, there are many reasons behind it, amongst which it might be due to their laziness or due to their inability to type good or not having the right idea what to say.
It is due to this type of customers that businesses have started implementing surveys on a regular basis so that they can get customer responses and by that to get reviews.
Thereupon, if you do not know how to make a survey, I would suggest you to pay a visit on the following sites: Zoho Survey, Survey Monkey, Survey Gizmo, SoGo Survey, Survey Planet and so on. These sites will give you a perfect example on how your surveys should look like.
