And this is as it is due to the fact that New York Freight Brokers, have the exact experience they need. Not just the experience, but also the knowledge and the contact with the trucking companies that would fit the best for that particular shipment.
What Are Freight Brokers Responsibilities?
Many times people confuse freight brokers with freight forwarders. Those are two different job positions and they have different responsibilities as well. Correspondingly, the best freight brokers are among those in New York Freight Brokers.
Some of the most common freight broker’s responsibilities are:
- Perform freight services according to company and government regulations;
- Plan and coordinate pick-up and delivery schedules;
- Work with Shippers, Carriers, and Dispatchers to manage the schedules;
- Track and report shipment status to customers;
- Manage multiple deliveries, process spot requests and develop new sales strategies to improve business;
- Resolve freight discrepancies in a timely manner;
- Respond to customer concerns and queries professionally;
- Maintain positive and productive relationship with customers;
- Identify and contact qualified carriers for freight services;
- Negotiate contract and pricing agreements with carriers;
- Provide special discounts and promotions to customers;
- Contact current and potential customers for new business opportunities;
- Maintain strong relationship with multiple carriers;
- Ensure that freight paperwork is completed and approved before transportation;
- Maintain freight files and customer receipts for reference purposes;
10 Best New York Freight Brokers
1. MK Freight
MK Freight is one of the leaders in the industry with more than 20 years of experience. Therefore, they are one of the leading third- party logistics company in the whole of North America, especially between the New York Freight Brokers.
