Pennsylvania freight brokers are responsible for coordinating authorized and reliable transportation carriers to the shippers and coordinating all of the shipping needs for many companies.
Pennsylvania freight brokers and any brokers are considered evil, in general. But, it is not like that at all.
In fact, Pennsylvania freight brokers job is one of the most stressful jobs out there. And, there are many things you need to know about freight brokerage. Let us show you few of the responsibilities Pennsylvania freight brokers have. Of course, it varies from company to company but these are the main ones:
- Perform freight services according to company and government regulations;
- Plan and coordinate pickup and delivery schedules;
- Work with Shippers, Carriers, and Dispatchers to manage the schedules;
- Track and report shipment status to customers;
- Manage multiple deliveries, process spot requests and develop new sales strategies to improve business;
- Resolve freight discrepancies in a timely manner;
- Respond to customer concerns and queries professionally;
- Maintain positive and productive relationship with customers;
- Identify and contact qualified carriers for freight services;
- Negotiate contract and pricing agreements with carriers;
- Provide special discounts and promotions to customers;
- Contact current and potential customers for new business opportunities;
- Maintain strong relationship with multiple carriers;
- Ensure that freight paperwork is completed and approved before transportation;
- Maintain freight files and customer receipts for reference purposes;
10 Best Pennsylvania Freight Brokers
As any freight brokers, Pennsylvania freight brokers have one of the most stressful jobs out there. It is very important to acknowledge that. It will be most helpful in order to understand them and have a better communication. As well as get the best of the broker you will decide to work with.