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In that case the shipment may be sent back to the manufacturer or it becomes unclaimed freight, which ends up sitting on a shelf in the warehouse; enlist for a while.
In other cases the right item/goods may arrive, but with significant damage or in an unacceptable condition caused by the carrier. If a certain percentage of the shipment it’s damaged, its recipient right to choose whether or not he is going to accept the delivery and receive credit for the unusable products.
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If he/ she refuse to take the shipment, the damaged goods then become unclaimed freight and may be destroyed, stored or sold off to third parties. Often the damage is partial and minimal, but the original buyer doesn’t want to risk for unseen problems in the products.
Very often unclaimed freight is classified as “abandoned freight” and it’s up to the freight company to deal with it.
Once freight is unclaimed the appropriate management companies will determine what is to be done with it. They have several options, but must always ensure they are in compliance with state and federal law. The three key options are as follows: